Medcallz
FAQs

Frequently asked questions

Everything you need to know about the product and billing. Can't find the answer you're looking for? Please chat to our friendly team.

Frequently asked questions

FAQ (Frequently Asked Questions) - Medcallz Australia

arrow
What is Medcallz, and how does it work?

Medcallz is a telehealth company that connects you with Australian registered, fully qualified, and experienced Doctors through video consultations, available anywhere in Australia. We offer an online platform that facilitates affordable and effective health consultations, complementing the traditional healthcare system.

We do not aim to replace face to face consultations, we aim to expedite the availability of doctors for patients to accelerate their investigations and management plans to the right health are providers.

arrow
What sets Medcallz apart from other telehealth services?
arrow
Why should I choose Medcallz for my healthcare needs?
arrow
Is Medcallz available throughout Australia?
arrow
What can I use Medcallz for?
arrow
Can anyone use the Medcallz?
arrow
Can I obtain a Medical Certificate using the Medcallz?
arrow
How do I access my Medical Certificate?
arrow
Are there any limitations on Medical Certificates issued by Medcallz doctors?
arrow
Can I obtain a Prescription or Repeat Prescription using Medcallz?
arrow
Can I obtain a Compound Prescription using the Medcallz?
arrow
Can I obtain a Specialist Referral, Pathology/Blood Test Request or Imaging/X-Ray Request using the Medcallz Service?
arrow
How much will the consultation cost and how do I pay?
arrow
Have an Medcallz Coupon Code?
arrow
Are the consultations covered by Medicare?
arrow
Are the consultations covered by my Private Health Insurance?
arrow
Should I use Medcallz in cases of emergency?
arrow
Will there always be doctors available?
arrow
What technology do I need to use Medcallz?
arrow
What security does Medcallz use?
arrow
How do I download the Medcallz App?
arrow
More questions?
More questions?